How long until I receive my order?
Will I receive an email confirmation when I place my order?
I never received an email from you.
What formats or products do you offer?
I saw notecards offered when I was in Yellowstone National Park, can I purchase these on line?
Do you have prints in a different size?
I want to paint one of your photos, how do I get permission to do so?
I'm visiting Yellowstone this summer, how long a zoom lens do I need?
How do I order a photo? First, you must be on a page for a specific photo. In the Lower right corner is a button that says "buy". Click on this button and a pop up will show all the price, size, and format options available. Select the size and format you wish and then just follow the instructions to complete your order To send a check rather than paying with credit card/paypal, use the contact form on this website to contact me directly. For a step by step guide to ordering prints and photos, visit this page: How to Order.
What are your prices? There are Currently 7 size options for photo prints and 9 for metal prints. Formats available include standard archival photo paper prints and metal prints where the photo is dye infused on aluminum. All products are each individually hand signed and are fine art gallery quality, meaning they are of the highest quality. All prices, along with sizes and format can be found by clicking this link; prices.
How long until I receive my order? Typically, orders will ship within two weeks from when the order was received. However, If I am on an extended traveling assignment, it will impact the length of time it takes for me to get an order out. All orders are processed as soon as possible, but do allow up to three to four weeks for delivery. For international orders, delivery times vary and I cannot estimate exactly how long it will take once the order has shipped. If you need an order rushed, please contact me before placing your order.
Will I receive an email confirmation when I place my order? Yes, you will always receive an email confirmation when you place your order. You will receive one from Paypal but you will also receive one from stevehinchphotography.com. If you did not, your email filters blocked it. Please add stevehinchphotography.com to your safe email list. You will also receive an email with tracking information once your order has shipped.
I never received an email from you. I do reply to every email I receive. If you did not receive a reply then it is because it was either sent to your spam folder or blocked for some reason by your email server. Please be sure that stevehinchphotography.com is added to your safe list. Include a telephone number and I can text or call you as well in the event you are not receiving my emails. When you place an order, you will receive a confirmation from Paypal as well as from stevehinchphotography.com. If you placed an order and did not receive both then it is because stevehinchphotography.com needs to be added to you safe list.
Will my print(s) be signed? Yes, I sign every print, whether purchased from my website, or through a retail outlet. The exception to this are the notecards sold in Yellowstone National Park, these are not signed.
What formats or products do you offer? I currently offer two different formats or product lines. Photographic Prints are on standard paper print. These are printed at a professional photo lab on high quality, archival photo paper. Metal Prints are an extremely popular format in the fine art gallery and museum markets and look stunning in home decor. The photograph is printed on a sheet of aluminum and then coated with a gloss finish. This is a highly durable, very stylish product that displays an amazing luminescence, is ready to hang as is, and requires no additional framing. Additional information can be found here; Products and Services.
I saw notecards offered when I was in Yellowstone National Park, can I purchase these on-line? This is a product that is only offered through some of the gift shops in Yellowstone National Park and they are not available for order via my website. I will do custom orders with a minimum of ten notecards at $10 per card. Use the contact form to contact me for such orders.
Do you have limited editions? Short answer, no. Limited edition prints originated due to technology short falls that limited the number of actual prints that could be made. The practice continues today basically in an attempt to create value. Giving a perception that there is a limited supply of a print, to some people, makes it collectible. Notice however, many "limited" editions run into the hundreds or thousands and many prints will never go out of print.
Do you have prints in a different size? I can do a print in any size, but the ones offered are the most common in their size ranges. Odd sizes many not work as it changes the composition of the photo. That said all the sizes I offer, except the 8x10, show the full 2x3 format of an SLR image. I do not offer smaller than an 8x10 since, by the time shipping is added, it is a cost prohibitive option.
I want to paint one of your photos, how do I get permission to do so? Due to copyright protection, I no longer grant permission for any kind of reproduction of any of my images. All work seen on my website is copyright protected and registered with the US Copyright Office.
I'm visiting Yellowstone this summer, how long a zoom lens do I need? First, people often confuse a zoom lens for a telephoto lens. A 24-105 lens is a zoom lens, but it will not be long enough to photograph wildlife close up. That said, you need the longest lens available to you. A 300mm lens will work great for some wildlife opportunities. Other times, 600mm lens isn't long enough. The key is to work with what you have, don't approach closer than what is safe or, in some cases, legal and don't disturb the wildlife for any reason.